Apple Issues Voluntary Recall for Certain 2015 15-inch MacBook Pro Units

Heads up! If you’re using an older 15-inch MacBook Pro—the version with lots of ports that predates the current Thunderbolt 3 models—Apple has started a recall program to replace batteries that could explode and catch on fire. (We’re not kidding.) The affected MacBook Pro models were sold primarily between September 2015 and February 2017. To find out if your 15-inch MacBook Pro is affected, enter its serial number into Apple’s recall page. If it is included in the recall, shut it down and stop using it immediately! Contact Apple for a free battery replacement, and if you need any assistance, don’t hesitate to get in touch with us.

(Image courtesy of Apple)

Have a Recent Apple Laptop? Here’s What You Need to Know about the Butterfly Keyboard

When Apple introduced the 12-inch MacBook in April 2015, the machine was the thinnest Mac ever, with a tapered design that starts at a mere 3.5 mm and grows only to 13.1 mm. A change from previous laptop models that made such an incredibly thin design possible was a new keyboard that swapped a scissor-style switch under each key for a new “butterfly mechanism” that’s 40 percent thinner.

In October 2016, Apple started using a second generation of the so-called “butterfly” keyboard in the MacBook Pro line. Then, in July 2018, Apple updated the keyboard to a third-generation design that added a thin silicone membrane under each key to protect from dust and other foreign objects. That third-generation keyboard made its way into the MacBook Air released in October 2018. Then, in May 2019, Apple once again updated the keyboard in the latest models of the MacBook Pro, telling journalists that the fourth-generation design has a “materials change” in the mechanism.

Why has Apple kept tinkering with the butterfly keyboard? Put frankly, because it has had problems. Although there are no independent estimates of what percentage of Macs equipped with butterfly keyboards are afflicted, many users have complained about keys sticking or feeling crunchy, keys failing to fire at all (so no letter is typed when the key is pressed), and keys repeating (so multiple letters are typed per keypress).

In fact, in June 2018, just before the third-generation design appeared in the MacBook Pro, Apple acknowledged that “a small percentage” of first- and second-generation butterfly keyboards were affected and launched a repair program to fix them for free, even if they were out of warranty. (The fact that a class-action suit surrounding the butterfly keyboards was filed against Apple in May 2018 might have been related.)

Alas, the silicone membrane didn’t resolve all the issues, and after the E and R keys on her MacBook Pro failed, influential tech journalist Joanna Stern of the Wall Street Journal wrote a hilarious column entitled “Appl Still Hasn’t Fixd Its MacBook Kyboad Problm,” complete with interactive switches so you could read it with or without the various missing and duplicated letters. Plus, a repair technician tore down a MacBook Pro keyboardto show why he didn’t think dust was an issue. Apple apologized to the Wall Street Journal, saying:

We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry. The vast majority of Mac notebook customers are having a positive experience with the new keyboard.

So when Apple released the fourth-generation butterfly keyboard with the current MacBook Pro models, the company also extended the Keyboard Service Program for MacBook, MacBook Air, and MacBook Proto cover the third-generation keyboards. The repair program lists the exact models that are covered, but it basically comes down to any 12-inch MacBook, MacBook Air models released in late 2018, and MacBook Pro models starting in 2016 and up to 2019.

What’s the practical upshot of all this for you?

  • If you have a MacBook, MacBook Air, or MacBook Pro with one of these butterfly keyboards, and it’s working properly, that’s great! Do nothing—hopefully it will keep tip, tap, typing away.
  • If you have one of those Macs and are having problems, contact Apple or an Apple Authorized Service Provider for a repair. Before you hand over any Mac for repair, make sure you have at least one and preferably two backups of your data, since Apple sometimes replaces storage devices while doing seemingly unrelated repairs.
  • If you already paid Apple to have your butterfly keyboard repaired, contact Apple to request a refund.

It’s too soon to know if the fourth-generation butterfly keyboard will resolve all the complaints, but whenever we’re not typing, our fingers are crossed!

(Featured image by Adam Engst)

Here’s What’s Coming from Apple in 2019

At Apple’s Worldwide Developer Conference on June 3rd, the company unveiled the next versions of all its operating systems—macOS 10.15 Catalina, iOS 13 (and a new iPadOS), watchOS 6, and tvOS 13–along with the much-anticipated new Mac Pro and Pro Display XDR. 

Nothing that was announced will ship until later this year—probably September—but we wanted to give you a quick overview of what’s coming down the pike.

macOS 10.15 Catalina

With macOS 10.15, which Apple is calling “Catalina,” the company is working to bring macOS and iOS ever closer while preserving what makes the Mac special. 

For instance, Catalina replaces the increasingly overloaded iTunes with three new apps that mimic those in iOS: Music, Apple Podcasts, and Apple TV. Reminders, Notes, and Photos also see significant enhancements that are mirrored on the iOS side, and a new Find My app on both platforms combines the capabilities of Find My iPhone and Find My Friends. Apple is even bringing Screen Time from iOS to the Mac to help you track and control your usage—and that of your kids—across all your Apple devices.

Some of these apps exist on the Mac thanks to Project Catalyst, an Apple technology that makes it easy for developers to convert iOS apps to the Mac. Apple used Catalyst internally last year to bring Home, News, Stocks, and Voice Memos to macOS 10.14 Mojave. This year, Apple is letting third-party developers use Catalyst, so once Catalina ships, we’ll see a flowering of new Mac apps coming over from iOS.

Another new technology, Sidecar, lets you use an iPad as a second screen for a Mac, either wired or wirelessly. Sidecar even enables you to use the iPad and Apple Pencil as a graphics tablet with apps that support such an input method. Two other new features will let you use a Sidecar-connected iPad to mark up any PDF or insert a sketch into a Mac document.

Catalina promises many more features, including some that will increase macOS security and others that will make the Mac much easier to use for people with disabilities. For instance, the new Voice Control capability lets you run a Mac (or an iOS device) entirely with your voice—it’s amazing.

If you’re running Mojave now, you’ll be able to run Catalina too since the system requirements remain the same.

iOS 13

With iOS 13, Apple appears to be focusing once again on performance and refinements. The company claimed we’ll see faster Face ID recognition, smaller app downloads and updates, and quicker app launches.

The most apparent new feature will be Dark Mode, which Apple is bringing over from Mojave. It displays light text on a dark background, which can be welcome when using an iOS device in a dark room without bothering others. It also may increase battery life on OLED-based iPhones like the iPhone X, XS, and XS Max. But keep in mind that research shows the human eye and brain prefer dark text on light backgrounds, so you may read more slowly and with less recall in Dark Mode.

Along with the apps mentioned previously that also improve in iOS, Apple said it has rebuilt Maps and its underlying database from the ground up, so you’ll see far more detailed maps, and you can zoom in for a street-level photographic view called Look Around. 

Camera and Photos received attention as well, giving you faster access to effects and letting you apply effects to videos as well. You can even crop and rotate videos taken in the wrong orientation—finally!

Other improvements include a new Sign In with Apple option for signing in to apps using your Apple ID, full text formatting in Mail, shared folders in Notes, SMB sharing in Files, iCloud Drive folder sharing, and support for USB thumb drives.

In terms of system requirements, iOS 13 drops support for some older devices, leaving the iPhone 6s, 6s Plus, and SE as the oldest iPhones supported, along with just the newest iPod touch. 

iPadOS

Joining Apple’s other operating systems this year is iPadOS, a superset of iOS 13 that provides additional iPad-only features. In some ways, it’s nothing new, since the iPad has always had unique features, but it shows how Apple wants to differentiate the iPad from the iPhone.

In iPadOS, the Home screen holds more icons in a tighter grid, and you can pin the Today View widgets on the side of the screen. Safari will be able to support complex Web apps like Google Docs, Squarespace, and WordPress, and it gains a download manager that lets you download files into the Files app.

Apple enhanced iPad multitasking so you can switch between apps in a Slide Over view, open multiple windows from the same app in Split View, and use App Exposé to navigate among your app combinations. Plus, text editing improves significantly, with direct access to the cursor and easier text selection, as well as new three-finger gestures for cut, copy, paste, and undo. The iPad even gets full-featured font management, and you’ll be able to buy fonts from the App Store.

iPadOS won’t work on many older iPad models, though it is compatible with all iPad Pro models, the fifth- and sixth-generation iPad, the iPad mini 4 and fifth-generation iPad mini, and the iPad Air 2 and third-generation iPad Air.

watchOS 6

With watchOS 6, Apple is working hard on health and fitness capabilities for the Apple Watch. The company has added a Noise app that can warn you when sounds approach dangerous levels and a Cycle Tracking app that helps women monitor their periods and predict windows of optimal fertility. And, the Activity app has picked up trending features so you can see how you’re doing across time in a number of health metrics.

Apple has also untethered the Apple Watch from the iPhone to an extent, allowing developers to create standalone watch apps that don’t require a companion iPhone app and opening an App Store for such apps that you can browse and search from your wrist.

Other new watchOS 6 apps include Audiobooks, Calculator, and Voice Memos. Plus, once you upgrade to watchOS 6, you’ll be able to choose from more faces and additional complications.

As with watchOS 5, watchOS 6 will work on all Apple Watch models other than the original unit, but not all features are available on all models.

tvOS 13

The big news for tvOS 13 is that it finally gets multi-user support, so everyone in a household will be able to have their own personalized experience. (Speaking of which, the HomePod will also support multiple users with iOS 13.) 

Apple has redesigned the tvOS Home screen to show previews, added a slide-in Control Center like in iOS and watchOS, and updated the Music app to show lyrics in sync with the currently playing song. The screensaver also goes under the ocean so your cat can be entertained by all the fish.

Finally, in a move that will significantly enhance the forthcoming Apple Arcade game subscription service, both tvOS and iOS will support the Xbox One S and PlayStation DualShock 4 game controllers.

Mac Pro and Pro Display XDR

Although the Worldwide Developer Conference is mostly about Apple’s operating systems, the company took advantage of the keynote to show off the completely redesigned Mac Proand its companion screen, the Pro Display XDR. The technical specs of both are astonishing—Apple has done what looks like a fabulous job of designing the most modular, flexible, and powerful Mac ever, combined with a display that competes against reference monitors costing tens of thousands of dollars.

The Mac Pro will rely on Intel Xeon W processors with 8 to 28 cores, and you’ll be able to configure it with up to 1.5 TB (that’s terabytes!) of RAM. It has eight PCI Express expansion slots, into which you can install MPX modules that contain up to four AMD Radeon Pro graphics cards for massive number crunching performance. Another slot can hold Apple’s new Afterburner accelerator card for ProRes and ProRes RAW video acceleration, and a half-length slot contains Apple’s I/O card with two USB-3 ports, two Thunderbolt 3 ports, and to 10 Gb Ethernet ports; there are two more Thunderbolt 3 ports on the top of the case. Storage starts at 256 GB of SSD and goes up to 4 TB.

All this fits into a stainless steel frame with an aluminum case that lifts off to provide access to all sides of the Mac Pro. It has a massive 1.4-kilowatt power supply and relies on three fans and a blower to keep the unit cool. It even has handles on the top and optional wheels in case you need to move it around regularly.

Accompanying the Mac Pro will be Apple’s first monitor in years, the Pro Display XDR. It’s a 32-inch 6K screen that supports P3 wide and 10-bit colorthat can display more than 1 billion colors accurately. It’s also incredibly bright and can sustain 1000 nits of full-screen brightness or peak at up to 1600 nits.

If your eyes glazed over reading those specs, this new hardware isn’t for you. Apple is aiming it at high-end professionals, the sort of people who happily spend many thousands of dollars on new hardware to enable faster video editing, data processing, or other performance-intensive tasks. The base-level Mac Pro will start at $6000, and the Pro Display adds another $5000. Even the Pro Stand (which provides tilt and height adjustment, plus rotates to portrait orientation) for the Pro Display costs $1000, so a tricked-out Mac Pro setup could easily exceed $20,000. So no, this is not a Mac for “the rest of us,” but it’s great to see Apple ensuring that the most demanding Mac users can stay on the platform.

(All images courtesy of Apple)

MacTLC: Tip of the week

Beware Microsoft Office 365 Phishing Attacks!

We’re seeing an uptick in email phishing attacks purporting to come from Microsoft about Office 365. They’re quite convincing messages that tell users that their credit card payment has failed, that an account needs renewing, or that a password needs to be confirmed. Needless to say, they’re all complete scams, and clicking a link in them takes you to a malicious Web page that will try to steal your password or credit card details. As we noted in “Gone Phishing: Five Signs That Identify Scam Email Messages,” large companies neversend email asking you to click a link in order to log in to your account, update your credit card information, or the like. Hover over links to see where they go before clicking anything, and stay safe out there!

Office-365-phishing

Need to Merge Photos Libraries? Here Are Your Options

Photos makes it easy to create and switch between libraries. That’s good when photos need to be kept completely separate. For instance, a real estate agent might want to keep personal photos separate from house photos taken for work. But too much separation is annoying—you have to keep switching between libraries, and it’s easy to import new photos into the wrong one.

If you struggle with multiple Photos libraries, never fear—you can merge them. Unfortunately, the process is slow, can require a lot of disk space, and may result in the loss of some metadata. You have three options: merging through iCloud Photos, using the PowerPhotos utility, and merging by exporting and importing. Each has pros and cons.

Merge through iCloud Photos

Apple’s iCloud Photos service offers the best solution for merging libraries. The trick is that whenever you designate a library as your System Photo Library, Photos automatically uploads all images that aren’t already present, adding them to the photos already in iCloud Photos. It also retains all the metadata surrounding your photos—titles, keywords, albums, facial recognition, projects, and more.

On the downside, using iCloud Photos almost certainly won’t be free unless you have so few photos that the combined library will fit within the free 5 GB of iCloud space Apple gives everyone. Almost everyone will have to pay for additional storage space($0.99 per month for 50 GB, $2.99 for 200 GB, or $9.99 for 2 TB) for at least the month in which you’re doing the merge. iCloud Photos is a good service, so it’s likely worth paying for anyway.

More problematic is that the iCloud Photos way of merging will be very slow. If you haven’t already started using it, it could take a week or more to upload many thousands of photos. Plus, it will probably download the entire cloud-based collection of photos to each library whose photos you want to merge, so you may need a lot of local disk space too.

If you haven’t previously used iCloud Photos, go to System Preferences > iCloud and click the Options button next to Photo. In the dialog, select iCloud Photos.

merge-Photos-iCloud-Photos

Now, starting with the smallest Photos library and working up in size, follow these steps for each library you want to merge:

  1. Double-click the Photos library to open it.
  2. In Photos > Preferences > General, click Use as System Photo Library. (If it’s dimmed out, that library is already set as the System Photo Library.)

merge-Photos-System-Library

 

3.  Wait for photos to upload. Scroll to the bottom of the Photos view to see the progress. A Pause link will appear there during uploading—click it if you need to keep Photos from overwhelming your Internet connection. Once the photos have all uploaded, go back to Step 1 with your next Photos library.

When you’re done, the last Photos library becomes the one you’ll keep, and you can delete the others. Needless to say, make sure you have good backups first!

Merge with PowerPhotos

The $30 PowerPhotosfrom Fat Cat Software provides a variety of extra capabilities when working with Photos. It helps you to create and manage multiple libraries, copy photos between libraries, find duplicates, and—most important for this topic—merge libraries.

Because PowerPhotos is working entirely on your Mac’s drive, it’s fast and it doesn’t require huge amounts of extra disk space. Unfortunately, unlike the iCloud Photos approach, which brings in both originals and any edits to those photos, PowerPhotos can import only your original photos or the versions that you’ve edited, not both. Plus, it can’t merge facial recognition data, smart albums, or print projects.

PowerPhotos provides an actual interface for merging too—choose Library > Merge Libraries to start.

merge-Photos-PowerPhotos

In the window that appears, you have four tasks:

  1. Choose source libraries. You aren’t limited to merging just two libraries; you can pick multiple sources.
  2. Choose the destination library. This is the library you want to receive all the photos. If you want, you can create a new one.
  3. Configure duplicate handling. PowerPhotos can import just one of several copies of duplicate photos, or you can bring in all the duplicates if that’s important.
  4. Choose options. PowerPhotos can merge album contents, create an album from each source library, and create a backup before merging. Most important, though, is the choice of whether to merge your original photos or the edited versions.

Merge by Exporting and Importing

This final option is conceptually simple. You export all the photos from one library and then import them into another. It’s even what Apple recommends. The main thing it has going for it is that it’s free, and it will be faster than the iCloud Photos approach. It could also be useful if you want to copy a subset of photos between libraries, rather than merging all photos.

However, as with PowerPhotos, you have to choose between original and edited photos, and you’ll need a lot of extra disk space. Even worse, you’ll lose even more metadata, including albums, faces, and print projects. And if you export as JPEG, your photos may also suffer a slight quality drop as they’re recompressed.

For those who want to use this approach, Apple provides detailed instructions. In essence, you’ll click Photos in the sidebar to see everything, and then choose Edit > Select All. Then you’ll choose File > Export and either Export XPhotos (to get the edited versions of images) or Export Unmodified Original for XPhotos (to get the original images). Once everything has exported, you’ll switch libraries in Photos and then drag the folder of exported images back into Photos to import it.

Our nod goes to the iCloud Photos technique, but PowerPhotos is a fine utility for those who aren’t perturbed by its limitations. Of course, don’t start any merging without making backups first, and if you need help, don’t hesitate to call us.

 

What’s the Deal with AMBER and Other Emergency Alerts on Your iPhone?

Have you ever gotten an emergency alert on your iPhone, telling you about an abducted child or public safety emergency? That’s the Wireless Emergency Alerts(WEA) system, at least in the United States, although some other countries have similar systems.

The WEA system enables authorized national, state, and local government authorities to send alerts about public safety emergencies to mobile devices in the affected area. Also included in the WEA system are AMBER Alerts designed to solicit public information when law enforcement is searching for a missing child. Some US states also broadcast Silver Alerts about missing adults, particularly senior citizens with Alzheimer’s, dementia, or other mental disabilities. The alerts are always meant to be useful, either to you or to law enforcement working on a case.

Silver-Alert

Unfortunately, the alerts aren’t always helpful or well targeted. Worse, they break through the Do Not Disturb cone of silence, and there’s no way to change their tones. You might not appreciate being woken up at 2 AM to be told to look for a white Ford that’s potentially associated with a missing child. Plus, although the AMBER Alerts are generally popular with the public, research suggests that they’re largely ineffective.

More concerningly, the loud noise that accompanies the alerts can be dangerous, either to your hearing if you’re wearing earbuds when the alert comes through, or to your life if you overreact while driving.

In iOS 12 in the US, you’ll see three categories of government alerts at the bottom of Settings > Notifications: AMBER Alerts, Emergency Alerts, and Public Safety Alerts.

Alert-switches

In most countries, Apple lets you turn off all three categories, but you could still receive so-called “Presidential Alerts,” which are meant to reach everyone in the country during a national emergency. The Federal Emergency Management Agency, which manages the WEA system, tested the Presidential Alert system for the first time in October 2018.

Presidential-Alert

What should you do? It’s entirely up to you, of course, but in most situations, it’s probably best to leave all three alert types enabled. If you find yourself being annoyed by repeated AMBER Alerts or Silver Alerts, particularly if you’re unlikely to be in a location where you could be helpful, you might want to toggle the AMBER Alerts switch off. But the Emergency and Public Safety alerts could be essential, especially if you’re in an area prone to hurricanes or tornadoes.

If you’ve already disabled the alerts because of poor targeting—being notified of something of concern only to people hundreds of miles away is just an interruption—you might consider turning them back on later this year, since the FCC requires carriers to improve the geo-targeting starting November 30th, 2019.

MacTLC: Tip of the week

Can’t Remember When Your Warranty Expires? iOS 12.2 Lays It Out

With luck, you should never need to check your iPhone’s or iPad’s warranty status. But bad things do happen to good devices. In iOS 12.2, Apple has just made it easier to figure out if your device is still under warranty or covered by AppleCare+. Go to Settings > General > About, where you’ll find a new entry that’s either called Limited Warranty (the basic Apple warranty) or AppleCare+ (the extended warranty you can buy). The entry shows the expiration date, and tapping it provides more details on the Coverage screen. If your iPhone or iPad doesn’t have AppleCare+ but is eligible for it, you can even buy it from this screen. You won’t see anything if your device is out of warranty and no longer eligible for AppleCare+.

Warranty-info

MacTLC: Tip of the week

Is Your Apple Watch Out to Lunch? Check These Settings

Is your Apple Watch failing to turn on its screen when you raise it, display notifications from your iPhone, or even update the time zone? watchOS has four modes accessible from Control Center (swipe up from the bottom of the screen) that are useful but can cause confusion if you forget to turn them off:

  • Silent Mode:In Silent mode, your Apple Watch won’t make any sounds, but will provide haptic feedback you can feel on your wrist.
  • Theater Mode:When in Theater mode, your Apple Watch not only turns on Silent mode, it also keeps the screen dark unless you tap the screen or press a button.
  • Do Not Disturb:As with Theater mode, enabling Do Not Disturb turns on Silent mode and prevents notifications from lighting up the screen.
  • Airplane Mode:Invoking Airplane mode turns off the Apple Watch’s Wi-Fi and Bluetooth radios, and the cellular radio if your watch supports that. Without Wi-Fi and Bluetooth, the watch can’t communicate with your iPhone and will thus miss notifications and time zone changes.

Apple-watch-quiet-modes

Choosing a Cloud-Based File Sharing Service

Macs haven’t had removable storage for years, so when you want to move files between computers, you can use USB flash drives, email, Messages, AirDrop, or local file sharing. Those techniques are fine, but for a more efficient, effective, and elegant solution, try a cloud-based file sharing service.

These services use special software to integrate into the Mac’s Finder, designating a particular folder to hold shared files. Whenever you add a file to that folder—or any subfolder inside it—the software automatically uploads it to the cloud and downloads it to linked devices. File changes and deletions sync quickly, so the shared folder remains in sync everywhere at all times. iOS’s Files app also provides a single interface to the main services on your iPhone or iPad.

File sharing services provide two key capabilities:

  • They allow you to share files between your own devices, including Macs, iPhones, iPads, and Windows-based PCs. This makes it easy to access your data wherever you are and on whatever device you’re using.
  • They let you share files or folders with others, sometimes with permissions- or date-based restrictions. Such capabilities are incredibly effective for workgroup collaboration.

Numerous cloud-based file sharing services exist, but the most popular are Box, Dropbox, Google Drive, iCloud Drive, and Microsoft’s OneDrive, all of which offer free plans with limited amounts of storage.

File-Sharing-Box-iconBox

Boxis aimed primarily at large enterprises, with plans priced at $5, $15, or $25 per user per month. The main differences between those plans revolve around things like the number of users, administrative controls and security reporting, and custom branding. Box integrates with hundreds of apps and offers a platform on which companies can build their own collaboration and workflow solutions.

Box also offers a free Individual plan with 10 GB of storage. A Personal Pro plan costs $10 per month, but that provides only 100 GB of storage, much less than the competition.

Dropbox

The 800-pound gorilla of the file sharing space is Dropbox, which popularized the concept starting in 2007. A free Basic account offers 2 GB of storage space, but for $9.99 per month, the Plus plan gives you 1 TB and the $19.99 Professional plan doubles that to 2 TB and provides additional controls. If you

File-Sharing-Dropbox-icon

need to share a folder with someone, Dropbox is generally the best option because so many people already have accounts.

For teams, Dropbox Business provides Standard ($12.50 per user per month) and Advanced ($20 per user per month) plans that increase the space even further and add administrative controls, increased security options, and more.

Google Drive

Conceptually, Google Driveis where Google Docs, Google Sheets, and Google Slides store their files. However, it also lets you store any type of file, and Google provides 15 GB of free storage with every Google account. For those who need more storage, Google offers a variety of storage tiers, including 100 GB ($1.99 per month), 200 GB ($2.99), and 2 TB ($9.99).File-Sharing-Google-Backup-Sync-icon

Google Drive Enterprise extends the service for teams with additional collaboration, workflow, and security tools. It’s priced at $8 per active user per month plus $0.04 per gigabyte of data stored. If you want the full G Suite, which includes Gmail, Google Docs, video conferencing, team messaging, and shared calendars, $6 per user per month buys 30 GB of storage and $12 per user per month buys unlimited storage.

Google generally assumes you’ll do everything in a Web browser or a smartphone app, but with the company’s Backup and Syncsoftware for the Mac, it provides the same level of Finder integration as other services.

iCloud Drive

Although Apple’s iCloud Driveis deeply integrated into macOS and iOS and numerous apps, it’s the weakest of the file sharing services. That’s because Apple focuses on individuals, not groups or teams. iCloud Drive works fine for sharing files among your own devices, and it allows you to share individual files (but not folders) with anyone who has an Apple ID.File-Sharing-iCloud-Drive

Apple gives all Mac and iOS users 5 GB of free space in iCloud Drive, although things like iCloud backups of your iOS devices can use that up quickly. For $0.99 per month, you can get 50 GB, $2.99 per month gets you 200 GB, and 2 TB costs $9.99 per month. There are no business plans, but you can share the purchased space with other members of a Family Sharing group.

OneDrive

Most of Microsoft’s Office 365 subscriptions include OneDrivestorage—a $99.99 per year Office 365 Home plan provides 1 TB for each of up to six File-Sharing-OneDriveusers, whereas a $69.99 Office 365 Personal subscription is for just one user. On the business side, you can pay $5, $8.25, or $12.50 per user per month for different Office 365 plans. The low-end plan doesn’t include the desktop versions of the Office apps, and the high-end plan provides Exchange, SharePoint, and Teams in addition to all the Office apps and 1 TB of OneDrive storage for each user.

How to Choose a Service

Which of these services is best for your needs? That’s a potentially complicated question, and we’re happy to talk with you directly to make a recommendation. That said, here are the basics.

If you mostly need to share files among your own devices and want to share the occasional file with another Apple user, iCloud Drive may be sufficient, especially if you are already paying for more storage for iCloud Photos. Those who are heavily invested in Google’s G Suite or Microsoft Office 365 should focus on Google Drive or OneDrive. If you aren’t already in bed with Google or Microsoft, Dropbox is the best bet for most individuals and groups, although larger organizations should also evaluate Box.

Running Low on Space on Your Mac? Here’s How to Clear Unnecessary Data

SSDs are great—they’re fast, durable, and reliable—but they’re also expensive, which results in many of us not having as much storage built into our Macs as we’d like. Particularly for those who watch videos in iTunes or take a lot of photos, it’s all too easy to run out of space on your Mac’s internal drive.

MacPaw’s CleanMyMac Xis a great solution for those who don’t mind its $35 price tag. This utility can help you identify and remove unnecessary data to free up space. It can ferret out forgotten downloads, old videos, mammoth folders, bloated caches, outdated iOS updates and backups, copies of iOS apps, and more. It also boasts other features that can improve performance, protect your Mac from malware, and keep your apps up to date.

But if you want to go the belt-and-suspenders route, you can use Apple’s built-in tool for cleaning house: Storage Management.

Apple hid Storage Management inside the System Information app, but there’s a shortcut for accessing it. Choose  Apple > About This Mac, click the Storage button, and then click Manage… but wait! Before you click Manage, look at the About This Mac window’s Storage view.

Storage-Management-About-This-Mac

Hover over each colored bar to see how much space is taken up by a particular type of data. The white space at the end of the bar shows space that’s still available. You can’t do much here, but the view gives you a quick overview of your usage.

When you click Manage, System Information launches, and the Storage Management window appears. (You can also open System Information manually and choose Window > Storage Management.) In the sidebar at the left, ignore Recommendations and look at the rest of the categories, particularly Applications, Documents, and iOS Files. The specific categories will vary a bit between Macs, depending on what apps you use, but they correspond to the colored bars you saw in the About This Mac window’s Storage view.

Applications

The Applications category lists your apps and is sorted by size by default. But try clicking the column header for Kind and scrolling down. You can probably trash most apps tagged as Duplicates or Older Versions. Similarly, click the Last Accessed column header to see which apps you haven’t launched in years. Many of them can probably go. Plus, you can redownload anything tagged as coming from the App Store, so you can toss those apps to save space.

Storage-Management-Applications

Documents

In Documents, you’ll see three buttons: Large Files, Downloads, and File Browser. Large Files focuses on files over 50 MB in size, Downloads displays the contents of your Downloads folder (much of which you likely don’t need), and File Browser gives you a column view that’s sorted by file size and shows sizes next to each item. It’s great for trawling through your drive to see what’s consuming all that space.

Storage-Management-Documents

In any of these views other than File Browser, hover over any item to see an X button for deleting the file and a magnifying glass button that reveals the file in the Finder. To delete multiple files at once, Command-click or Shift-click to select them and then press the Delete key to remove them all at once. Storage Management gives you the combined size of all the selected files and warns you before deleting the files, so you can use this technique to preview how much space a multi-file deletion will save.

In File Browser, select one or more files and either drag them to the Trash icon in the Dock, or press Command-Delete.

iOS Files

If you’ve used iTunes to manage iOS devices in the past, pay special attention to the iOS Files category. It shows any device backups and software updates that are stored on your Mac’s drive. If you still use iTunes to back up your device, it’s worth keeping the latest backup of devices you still use, but many people have obsolete backups and unnecessary updates kicking around.


Storage-Management-iOS-Files

Other

As noted before, the rest of the categories here may vary depending on what apps you use. With Books and iTunes, you can remove content that you’ve purchased, since you can download it again. With Mail and Photos, Storage Management merely tells you how much space the app’s data occupies and lets you enable space optimization (downloading only recent attachments for Mail, and keeping only optimized photos on the Mac). To save more space, you must delete unnecessary data from within the app itself.

If your Mac’s drive is filling up—if it has less than 10 percent free space—consider using the Storage Management tools to search out and delete files that are wasting space. To be safe, make a backup first!