What OS Version Are You Running? Here’s How to Find Out.

In Troubleshooting 101, one of the first questions is always, “What version of the operating system are you running?” There’s a big difference between Mac OS X 10.6 Snow Leopard and macOS 10.13 High Sierra, and the solution to any particular problem will likely revolve around knowing what operating system is in play.

The same is true of Apple’s other operating systems: iOS, watchOS, and tvOS. And, although they aren’t quite in the same category, Apple’s AirPods and HomePod both have system software that can be updated as well.

For the next time you’re experiencing a problem, here’s how to find the version of each of Apple’s operating systems.

macOS

On the Mac, click the Apple menu in the upper-left corner of the screen and choose About This Mac. A window opens, displaying the name (macOS High Sierra shown here) and version (10.13.4) of the running version of macOS.

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Every now and then, it can be important to learn the build number too—it’s one step more specific than the version number. A new Mac may have a different build number of the same version of macOS, for instance, or Apple may push out a silent security update that changes the build number. To find the build number, simply click the version number—the six-character build number (17E202) appears in parentheses, as above.

 

iOS

On an iPhone, iPad, or iPod touch, you find the version number in Settings > General > About. Scan down the screen until you see the Version line, which tells you both the version of iOS and the build number.

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watchOS

There are two ways to find the version of watchOS running on an Apple Watch:

  • On the watch, open the Settings app, scroll down to and tap General, tap About, and then scroll down until you see Version.

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  • On your iPhone, open the Watch app and make sure My Watch is selected in the bottom button bar. Then go to General > About to see a screen that displays much the same information as the Settings app on the watch, including the version number.

 

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tvOS

By now, you can probably guess that on an Apple TV you go to Settings > General > About to find the tvOS version. Apple is nicely consistent in this regard. That said, only the fourth-generation Apple TV and Apple TV 4K run tvOS. The obsolete second- and third-generation Apple TVs are instead based on a stripped-down version of iOS, and the first-generation Apple TV is an entirely different beast yet, with its large white case and internal hard drive.

Which-OS-Apple-TV

AirPods

You’re unlikely to need to check the version of your AirPods, but if it ever comes up, make sure the AirPods are either connected to their host iOS device or in their case with the top open. Then, on the host iOS device, go to Settings > General > About > AirPods and look for the Firmware Version line.

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HomePod

Although the HomePod shipped only recently, Apple has promised software updates that will allow two HomePods in a room to provide true stereo sound and support multi-room audio if you’ve sprinkled HomePods around your house. To check the version of the HomePod software, open Apple’s Home app, make sure Home is selected in the bottom toolbar, and then press and hold on the HomePod’s tile until it opens. Then tap the Details button in the lower right and scroll down until you see the Version line.

Which-OS-HomePod

 

 

Apple Pay Is Faster, Easier, More Secure, and More Private Than Using Credit Cards

You’ve probably heard of Apple Pay, but have you set it up so you can use it to pay for purchases at checkout? If not, give it a try, since it’s one of those living-in-the future Apple technologies that feels like science fiction every time you use it. Simply put your iPhone, iPad, or Apple Watch within an inch or so of a compatible payment terminal (look for an Apple Pay  or contactless payment  logo), put your finger on the Home button to use Touch ID (or double-press the iPhone X’s side button and authenticate via Face ID, or double-press the

Apple Watch’s side button), and you’re done. The entire transaction takes less time than opening your wallet, although you may still need to sign a receipt.

What happens behind the scenes when you use Apple-Pay-hand-with-iPhoneApple Pay? The good news is that Apple Pay is significantly more secure than a magnetic-strip credit card and has advantages over chip-embedded cards too. First, theft prevention is baked in. A typical thief can’t use Apple Pay from your device because they can’t get past Touch ID or Face ID, or provide your Apple Watch passcode.

Also, the store where you shop gets no data about you—they don’t know who you are, where you live, what your card number is, or anything else unless you showed a rewards card or provided your phone number. Most importantly, you don’t have to worry about your credit card number being jotted down, scanned, or skimmed.

How does this seemingly magical process work? When you set up Apple Pay, the Wallet app sends your encrypted credit card details to Apple, after which they’re passed along to your card’s payment network. What comes back is an encrypted Device Account Number—a long number that’s stored in the Secure Enclave chip on your device. That chip is protected by a digital moat, keeping it isolated from nearly all activity on your device. The Device Account Number is unique to your device and card, so nobody else can use it.

When you pay with Apple Pay, the Secure Enclave chip transmits the Device Account Number, along with a few other details, including a one-time transaction code. Everything is encrypted, so even if an attacker were listening to the traffic, no transaction details would be revealed. The information remains encrypted until it reaches the appropriate party, at which point, if all goes well, your transaction is approved and processed.

Millions of payment terminals in the United States accept Apple Pay, including those found in most major national chains, so you shouldn’t have to look far to find one. You can also use Apple Pay in some iOS apps and some Web-based shopping carts when checking out in Safari.

To set up Apple Pay, on your iPhone or iPad, tap Settings > Wallet & Apple Pay > Add Credit or Debit Card and follow the easy instructions—it’s fine to let the device scan your card so that you don’t have to type your credit card number; the image is discarded immediately after setup.

After adding a card, find it in the Wallet app and tap the card’s info button at the lower right to explore the Info and Transactions screens. Notice that four digits from the card’s Digital Account Number appear on the Info screen—if you want to return an Apple Pay purchase, you’ll give these digits to the merchant instead of sharing your credit card number.

Apple-Pay-transactions

Finally, starting in iOS 11.2, Apple introduced Apple Pay Cash, which lets you make person-to-person payments within the Messages app. It’s great for splitting restaurant checks!

 

The bottom line is that Apple Pay is easy to use, preserves your privacy, and enhances your financial security. And you get to feel like you’re living in the future!

Apple Introduces iPhone 8, iPhone X, Apple Watch Series 3, and Apple TV 4K

by | September 14, 2017

At its highly anticipated product announcement event at the new Steve Jobs Theater, Apple didn’t disappoint.

The big news was the revolutionary iPhone X, which eliminates the Home button and unlocks by recognizing your face. Apple also announced the evolutionary iPhone 8 and iPhone 8 Plus; a cellular-capable Apple Watch Series 3; and the Apple TV 4K, which supports 4K HDR video. The company said that iOS 11 and watchOS 4 would ship on September 19th, and later noted that macOS 10.13 High Sierra would arrive September 25th.

 

iPhone 8 and iPhone 8 Plus Add Wireless Charging

Rather than calling the new model the iPhone 7s, Apple jumped to the iPhone 8 name to acknowledge significant hardware changes, notably a mostly glass case designed to allow wireless charging. Otherwise, the iPhone 8 and iPhone 8 Plus largely follow in the footsteps of the iPhone 7 and 7 Plus, featuring the same 4.7-inch and 5.5-inch screens, respectively. They’re almost the same size as the previous models, varying only by fractions of a millimeter in different dimensions, and are water and dust resistant too.

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Although the iPhone 8 models still sport a Lightning port (and come with a headphone jack adapter), you’ll charge them by setting them on a charging pad based on the Qi wireless charging standard (Qi is pronounced “chee”). Furniture retailer IKEA has even September-12th-AirPowerbuilt such chargers into some of its tables. In 2018, Apple plans to release an AirPower charging mat that will charge an iPhone 8 or iPhone X, Apple Watch Series 3, and AirPods with a new charging case—all with no cables.

The iPhone 8 and 8 Plus screens now support Apple’s True Tone technology, which changes brightness and color based on the ambient light. Plus, their stereo speakers are 25% louder than in the iPhone 7 and have deeper bass.

Under the hood, the iPhone 8 models include a new A11 Bionic chip that Apple claims is the most powerful chip ever in a smartphone. The chip’s performance will particularly benefit games; apps that rely on machine learning; and apps using augmented reality, which can seamlessly place virtual objects in live video of the real world.

Although the basic rear-facing camera in the iPhone 8 is still 12 megapixels, it uses an all-new sensor that captures 83% more light and provides deeper pixels, a new color filter, and optical image stabilization, all while using less power. That adds up to pictures with better color saturation, a wider dynamic range, and lower noise.

Like the iPhone 7 Plus, the iPhone 8 Plus sports dual 12-megapixel rear-facing cameras, one with an ƒ/1.8 aperture and the other at ƒ/2.8. Those cameras have the same new sensor, and iPhone 8 Plus owners will be able to try a beta of Apple’s new Portrait Lighting feature, which lets you apply studio-quality lighting to your scene as you compose the shot. You can even change the lighting afterward.

Both iPhone models boast improved video capture as well, in part due to a new image signal processor that provides faster autofocus in low light conditions. You can now shoot 4K video at 24, 30, or 60 frames per second, up from just 24 fps in the iPhone 7. And, you can capture slo-mo video in 1080p resolution at 120 or 240 fps, whereas the iPhone 7 was limited to 120 fps.

The iPhone 8 costs $699 for a 64 GB model and $849 for a 256 GB model. Available colors are gold, silver, and space gray. Add $100 to either price for the iPhone 8 Plus. Apple will begin taking pre-orders on September 15th, with general availability a week later.

If those prices are a bit steep for you, Apple continues to sell the iPhone 7 and 7 Plus, the iPhone 6s and 6s Plus, and the iPhone SE starting at $349.

 

iPhone X Introduces Face ID and Super Retina Display

The iPhone 8 may be a small step up from the iPhone 7, but the new iPhone X is a giant leap into the future, setting the standard for the smartphone of tomorrow. Pronounced “iPhone Ten,” Apple’s new flagship iPhone boasts a stunning, edge-to-edge screen that fills almost the entire front face and eliminates the Home button. It shares the iPhone 8’s glass back and support for wireless charging.

September-12th-iPhone-X

Although the iPhone X’s 5.8-inch screen is physically larger than the iPhone 8 Plus’s 5.5-inch screen, losing the bezel means that the iPhone X is just a few millimeters larger than the iPhone 8 and just a bit heavier. The extra size must have given Apple more room for the battery, since the iPhone X is supposed to last 2 hours longer than the iPhone 7 or 8.

You’ll see more on the iPhone X’s OLED display, which Apple dubbed “Super Retina,” since it has more pixels—2436-by-1125 at 458 pixels per inch—than any previous iPhone. In comparison, the iPhone 8 Plus is only 1920-by-1080 at 401 ppi.

With no Home button, you’ll interact with the iPhone X in different ways. You can wake an iPhone X with the Raise to Wake setting or by tapping on its screen. You invoke Siri with “Hey, Siri” or by pressing the new side button. To unlock the iPhone X, you swipe up from the bottom of the screen while looking at the iPhone X, and it uses Apple’s new Face ID technology to recognize your face, much like Touch ID did with your fingerprint in the past. Swiping up from the bottom of the iPhone X screen works across the system for jumping back to the Home screen or (if you pause briefly) opening the app switcher.

Face ID seems like magic, but it relies on the TrueDepth front-facing camera system—that notch on the top of the screen—which includes a 7-megapixel camera, infrared camera, flood illuminator, dot projector, and more. Face ID can recognize your face even in the dark, and it continually adapts to your changing look, so it can handle glasses, hats, beards, and more, all without being fooled by a photo of your face.

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Like the iPhone 8 Plus, the iPhone X sports a pair of rear-facing cameras, but with slightly different specs. One has an ƒ/1.8 aperture, but the other is ƒ/2.4, as opposed to f/2.8 on the iPhone 8 Plus, and lets in 36 percent more light. The iPhone X also offers dual optical stabilization (on both lenses) for better low-light photos and videos.

All this technology doesn’t come cheap—a 64 GB model costs $999, and a 256 GB model is $1149. You can choose between silver and space gray. Regardless, you’ll have to wait a bit longer for the iPhone X because Apple plans to start taking orders on October 27th, with general availability on November 3rd.

 

Apple Watch Series 3 Adds Cellular

The original Apple Watch couldn’t do much more than tell time when separated from its companion iPhone. The Apple Watch Series 2 gained a GPS to track your location on its own when you were running or biking. But now the Apple Watch Series 3 includes a cellular chip that allows it to make phone calls, get messages, use Siri, stream tunes from Apple Music to AirPods, and more all while your iPhone sits safely at home. It uses the same phone number but will cost an extra $10 per month from your carrier.

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To make untethered communication possible, Apple built the cellular antenna into the display and developed a special electronic SIM that’s about one-hundredth the size of an iPhone’s nano SIM. The Series 3 also boasts a faster processor that speeds up app performance and allows Siri to talk back you, along with a barometric altimeter to measure relative elevation.

Amazingly, the Series 3 case is the same size as the Series 2, although the back crystal is a hair thicker. Battery life in mixed use remains at up to 18 hours, though you’ll get only an hour of battery life when making phone calls.

The Apple Watch Series 3 has an aluminum body in three finishes: gold, silver, and space gray. For a different look (and potentially a lot more money), you can get Nike+ aluminum models, Hermès stainless steel models, and Apple Watch Edition ceramic models. Apple is also now offering a new Sport Loop band that’s meant to be light, stretchable, and breathable.

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You can pick from two Series 3 models: one with just a GPS chip like the Series 2 for $329 and one with both GPS and cellular capabilities for $399. Pre-orders start September 15th, with general availability on September 22nd. Apple no longer sells the Series 2 but has dropped the price of a Series 1 to $249.

 

Apple TV Adds Support for 4K Video

Apple’s set-top box hasn’t seen many changes of late, which makes the new Apple TV 4K all the more welcome for video buffs. The new device now supports two key video technologies: 4K and HDR. 4K video provides about four times as many pixels as are in 1080p video, and HDR (High Dynamic Range) supports more colors. The result is video that looks fabulous, with more detail, deeper colors, and better contrast than ever before.

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To see all that goodness, you’ll need a 4K TV that supports either the Dolby Vision or HDR10 standard—in other words, unless you’ve bought a TV in the last year or two, you’ll probably need a new one. Check the specs carefully!

The third part of the puzzle, after you have a 4K TV and an Apple TV 4K, is 4K HDR content. Apple is working with major movie studios to bring 4K HDR video content to iTunes at the same price as HD movies. You’ll even get an automatic upgrade to 4K HDR versions of iTunes HD movies you’ve purchased, when they become available. Netflix 4K HDR streaming is expected immediately, and Amazon Prime Video should offer 4K HDR video on the Apple TV later this year.

Dealing with all the 4K HDR video requires beefier hardware. The A10 Fusion chip doubles overall performance and quadruples the graphics processing speed over the fourth-generation Apple TV. The Apple TV 4K also sports faster and more modern networking connections: Gigabit Ethernet, simultaneous dual-band 802.11ac Wi-Fi, and Bluetooth 5.0.

A 32 GB model of the Apple TV 4K costs $179, and a 64 GB model is $199 (stick with the smaller model unless you play large Apple TV games). You can pre-order it on September 15, and it will be generally available a week later. The fourth-generation Apple TV remains on sale for $149. Although Apple said nothing about when tvOS 11 would be available, it seems likely to ship with iOS 11 and watchOS 4 on September 19th.

Whew! That’s a lot of new hardware from Apple in one day. If you’re considering buying an iPhone, Apple Watch, or Apple TV, you can now choose from new models with tempting features or time-tested older models at reduced prices. And if you’re confused by all the possibilities, feel free to contact us for advice!

How to Unlock Your Mac with a Wave of Your Hand (well, Apple Watch)

by | June 12, 2017

It’s magic. You walk up to your Mac, touch a key to wake it up, and upon noticing that you’re wearing your Apple Watch, it unlocks without making you enter a password. Brilliant! For some of us, it’s almost a reason alone to get an Apple Watch.

Auto Unlock, as Apple calls this feature, lets you protect your Mac with a strong password—recommended for international spies and teenage girls alike—without forcing you to type your password repeatedly. (You will have to type it the first time after you turn on, restart, or log out of your Mac.)

To enable this protection and keep people out of your Mac when you’re away, go to System Preferences > Security & Privacy > General and select “Require password after sleep or screen saver begins.” Since your Apple Watch will be doing all the heavy lifting, feel free to set a short time span. Then select “Allow your Apple Watch to unlock your Mac.” If the stars are smiling on you, that’s all you’ll need to do.

 

Auto-Unlock-Security-pref-pane

However, it’s likely that something won’t be quite right for Auto Unlock to function properly, since it has a bunch of requirements.

First, make sure your hardware is new enough and sufficiently up-to-date. Your Mac must be from mid-2013 or later, and it must be running macOS 10.12 Sierra or later. (If you aren’t sure about your Mac, see if that checkbox labeled “Allow your Apple Watch to unlock your Mac” is present. If not, your Mac is too old.) Any model of Apple Watch will work, but it needs to be using at least watchOS 3.

Next, you need to turn on two-factor authentication. If you were using Apple’s previous two-step verification, you must switch to two-factor authentication. It adds an extra layer of security to your Apple devices and accounts, including iCloud, and is well worth doing in this day and age of password thefts. Plus, it ensures you don’t have to remember those inscrutable security questions about your favorite elementary school teacher! The links earlier in this paragraph have more details, but you enable two-factor authentication in System Preferences > iCloud > Account Details > Security.

Now for the checklist. For Auto Unlock to work:

  • Your Mac must have Bluetooth turned on. Click the Bluetooth icon in the menu bar or look in System Preferences > Bluetooth.
  • Your Mac must have Wi-Fi turned on, even if you’re using Ethernet. Click the Wi-Fi icon in the menu bar and choose Turn Wi-Fi On if necessary.

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  • Your Mac and your Apple Watch must be signed in to iCloud using the same Apple ID. Verify that in System Preferences > iCloud on the Mac, and on your iPhone in the Apple Watch app, in General > Apple ID.
  • Your Apple Watch must have a passcode enabled. On your iPhone, in the Apple Watch app, tap Passcode and then Turn Passcode On. So you don’t have to enter your passcode, enable Unlock with iPhone.

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  • Your Mac must not be using Internet Sharing. Verify that in System Preferences > Sharing.

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It’s a lot to check, we know, but you only have to do it once. After that, go back to System Preferences > Security & Privacy > General and select “Allow your Apple Watch to unlock your Mac.” It may prompt for your password, and Bob’s your uncle. (Unless he’s not. We’ve never understood that expression.)

After that, every time you wake your Mac or stop the screensaver, it will unlock automatically with your Apple Watch. If you’re not wearing the Apple Watch, or if your watch is locked (hence our recommendation of Unlock with iPhone), you can still type your password at the Mac’s login screen.

There is one small gotcha. Every time you install a macOS update, Apple disables that checkbox, presumably for some security reason. Just go back into the Security & Privacy preference pane and turn it back on. Happily, that’s nothing for the win of not having to unlock your Mac with your password multiple times per day.

 

Twitter: If you have an Apple Watch and a recent Mac, turn on Auto Unlock and (almost) never type your login password again!

Facebook: Let your Apple Watch unlock your Mac and you won’t have to type your password nearly as often